Edwards Roofing Repairs and Services is dedicated to safeguarding your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, store, and use both personal and non-personal information provided on our website. By using our website, you consent to the collection, usage, and transfer of your information as described in this policy. If you do not agree with these terms, please discontinue use of our website.

Our Use and Disclosure of Information

We utilize the information collected on our website to:

• Process your inquiries and service requests
• Improve website performance and user experience
• Provide personalized content and marketing tailored to your interests
• Enhance the quality of our products and services

Information We Collect

When you access and use our website, we may collect the following types of information:

• Personal Information: Data that can identify you as an individual, such as name, address, phone number, email, and any unique details provided during registration or correspondence regarding our products and services.

• Demographic Information: General characteristics including location, mobile carrier, age, gender, income bracket, education level, marital status, occupation, and professional industry.

• Behavioral Information: Insights on how you interact with our website, the sections you visit, the services you use, and device details such as IP address, browser preference, geographic location, operating system, and domain information.

• Web Technology Information: Automatically gathered data through cookies, web beacons, or JavaScript, including IP addresses, browser types, internet service providers (ISPs), referring and exit pages, system configurations, timestamps, and navigation history.

Confidentiality and Security

Edwards Roofing Repairs and Services is committed to maintaining the security and confidentiality of your information. We only share it with authorized personnel, affiliates, or entities that require access to provide services. Our site employs strict security measures, including physical, electronic, and procedural safeguards. Additionally, we may use web beacons to collect general site interaction data to enhance user experience.

Third-Party Links

Our website may include links to business partners and external websites that provide relevant information. Any information you share with these third-party websites is subject to their privacy policies. Edwards Roofing Repairs and Services is not responsible for the data collection practices of external sites.

Reviewing or Modifying Your Information

You have the right to review and update your personal information by contacting us. You may request details about the data we collect, changes to your information, and a record of disclosures made in the past two years. Written requests must include necessary details for verification. Responses will be provided within 30 business days, either through in-person review, customer service access, or mailed copies (subject to applicable fees).

California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have additional privacy rights under the CCPA regarding access, modification, and deletion of personal data. For more details on how we comply with CCPA regulations, please contact us.

Confidentiality for Victims of Domestic Violence in New York

New York law prohibits discrimination against domestic violence survivors. Insurance providers cannot deny coverage, refuse renewals, adjust coverage limits, or alter pricing based on a survivor’s status. If you have an active Order of Protection, we will safeguard your personal details, including name, address, and contact number.

Contact Information

For any privacy-related inquiries, please reach out to us:

Privacy Requests

Edwards Roofing Repairs and Services Legal Department
PO Box 642454 San Francisco, CA 94164

Edwards Roofing Repairs and Services may update this Privacy Policy periodically. The latest version will always be available at rustyedwards.com